CONSUMER DECISION JOURNEY – SUV AND LUXURY CAR BUYERS (SEQUENTIAL MONADIC)

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ABOUT THE CLIENT

Client is a leading automobile manufacturer in India.
Geography: India

APPROACH

Mixed (Qualitative + Quantitative)
Sequential Monadic surveys, A/B testing Sample Size - 300
Duration: 20 days

PROBLEM STATEMENT

Analyse consumer decision-making in the SUV and mid-SUV segments.
Assess consumer willingness to experiment with new car brands.
Identify key purchase factors.
Determine impact of new car models on brand perception.

OUR SOLUTIONS

20-day study.
300 new SUV owners.
Sequential Monadic technique.
A/B testing comparing consumer preferences between two car models.
Team of 4.
Deliverables: Consumer decision journey report, brand consideration set analysis, purchase factor ranking, A/B test insights, online influence assessment.

KEY TAKEAWAYS

How new car brands influence consumer perception.
How consumers filter and finalise brands from consideration set.
Top features impacting SUV purchase decisions.

OUTCOME

Understanding of online information's role in decision-making.
Insights into type of information potential buyers seek online.
Explanation of how launching a new car model affects overall brand perception.
Impact: 300 new SUV owners surveyed; 20-day study; A/B testing of 2 car models.
ResearchFox Team
About the Author

ResearchFox Team

ResearchFox Team brings together market researchers, analysts and editors who create evidence-led content on consumer research, B2B research, customer experience and business strategy. The team draws on ResearchFox’s experience supporting brands, startups and enterprises across India, Dubai and international markets.