BILLING RATE IDENTIFICATION FOR INDIA, JAPAN AND SINGAPORE BASED IT ENABLED SERVICE PROVIDERS

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ABOUT THE CLIENT

Client is a multinational IT services provider

APPROACH

Quantitative and Qualitative research
Sample Size – 200+

PROBLEM STATEMENT

Benchmark billing rates for 40 different IT skills across India, Japan, and Singapore.
Ensure industry-aligned transfer pricing for the client’s IT services.
Analyze how billing rates translate into final project costs for fixed-cost projects.
Identify key cost drivers like infrastructure, benefits, and perks impacting pricing.

OUR SOLUTIONS

Identified 30 ITES providers (10 in each region: India, Japan, and Singapore) across Tier 1, Tier 2, and Tier 3 companies.
Developed detailed job descriptions for all 40 skills in collaboration with the client.
Conducted 200+ in-depth interviews with pre-sales, delivery, and finance heads.
Analysed billing rate structures for different experience levels and factors influencing pricing.

KEY TAKEAWAYS

Standardized billing benchmarks for 40 IT skills at three experience levels.
Clear insights on cost structure for fixed-cost projects and pricing variations.
30 companies analysed to ensure accurate industry comparisons.
Improved transfer pricing strategy with data-backed decision-making.

OUTCOME

Optimized internal pricing for IT services, ensuring compliance with industry standards.
Better cost transparency for IT project budgeting and financial planning.
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