Fake Customer Reviews: The Fight for Online Trust | ResearchFox
India’s online shopping scene is exploding, but there’s a dark side – fake reviews. These deceptive praises (or sneaky attacks) disguised as genuine customer experiences can seriously erode consumer trust. How to Unmask a Fake Review? Unexplained Perfection: A product with a wall of five-star ratings and generic comments like “Amazing!” is a red flag. […]